Here’s what our customers say…
Dear Resonline staff - Last weekend I registered to use resonline as my channel manager, this weekend is the first in years where Ive not had to spend half my Friday checking and double checking my bookings and updating websites in time for the weekend, if I had known the freedom resonline would provide I would have registered a long time ago... Just want to say thankyou for giving me back my Friday nights :-)
I would just like to comment on the noticeable professionalism and genuine help and support I have noticed in dealing with this service recently. Coming from someone that prides himself on providing customer service at a level second to none I have been quite impressed with the attitude of the staff including Bevan, Tom to name a couple, in my recent enquiries and you guys must me doing something right there as it reflects highly from our end. Keep up the magnificent work as believe me it pays off in the long run!
Steve & Sharon
System working a charm. Getting bookings on my site. I like this. It is a good system.
Thanks you so much Bryan. Must say the resonline yearly deals page is great with it being so much easier to change the stop sell and min nights etc all together there. Well done!
Rod & Barry
Barnsley House B&B
Just wanted to pass on how much we love the system, having used another channel manager this is amazing! There is no double handling, wotif bookings just appear with all the details. The notices which go to our email confirm the methods of payment, and remind us to collect payment for our direct website bookings. We are able to control packages and rates easily.
Their support has been an amazing help to us, and the features which are continually being added are obviously carefully thought through by someone who has worked in this industry. The entire system seems to be set up to make life easier, when technology can sometimes just add layers of complexity.
I would estimate that this system saves us about 2-4 hours of taking channel managing/ thinking & worrying/bookings/confirmations/email checking/ payment checking each week, and we have a very small operation. It has also made it incredibly easy for all the staff.
Mantons Creek Vineyard
I just wanted to say how pleased I am with room manager it has so many awesome features & is so easy to use . I love the booking button & the fact our guests can book on our web site without paying commissions to a 3rd party. Updating rooms on 14 sites would take hours now I can sleep easy knowing everything is up to date at the click of a mouse.